FAQs
The domain to the Partners Bank website has changed to:
www.partners.bank.
The “.bank” extension instead of “.com” is only available to banks, which means this domain name cannot be used by hackers. Rest assured our existing “.com” website will continue to redirect to our new “.bank” site. Please review some of the frequently asked questions below.
The main takeaway:
For security purposes our email addresses and website URL now end in ‘.BANK’ instead of ‘.com’; Look for the ‘.BANK’ when accessing our website or interacting with any of our emails.
If it is not ‘.BANK,’ it is not us!
What is .BANK?
.BANK is a gated domain, like .gov or .edu, but for verified banks. Replacing .com, which can be purchased by anyone, .BANK quickly verifies that the website or email is authentically from our bank, so you can interact with confidence when you see the .BANK at the end of our email address and website URL.
How is .BANK more secure?
To register a .BANK domain, a bank must meet and maintain eligibility standards established by fTLD Registry Services. This ensures everyone using a .BANK domain is an eligible organization. Hackers can’t get a .BANK domain to create look alike domains for phishing and spoofing, as they can in ‘.com’ and other publicly available domains.
With the .BANK visual authentication cue in place, you can quickly confirm emails and websites of ours are real, and avoid interactions that could lead to identity theft and financial fraud. This authentication is also an additional layer of protection for internal and vendor communications, helping to secure against potential breaches.
All banks within the .BANK domain must also implement additional Security Requirements to help secure their sites and email, and protect them, their vendors and their customers from phishing, spoofing and other cyberattacks. All banks using .BANK are monitored for compliance with these security requirements on an ongoing basis.
Do I need to do anything differently now that you’re in .BANK?
Our email addresses and website URL now end in .BANK. From now on, before interacting with emails from us, and before you enter your username and password on our website, simply look for the .BANK to authenticate the email or website is ours.
Our .com email addresses are forwarding to our new .BANK email addresses, and our .com website redirects to our new .BANK site, but over time you should update your address book and bookmark for our site.
You’re the first ‘.BANK’ I’ve seen, why haven’t all the other banks moved?
The move to .BANK is a business decision every bank must make, and plan for, based on its priorities and resources. We decided it was a priority for us to enhance our security and provide our customers with an easy way to authenticate our email communications and website.